ARIS 9 Business Process Platform

ARIS 9 Business Process Platform

Software AG is about to launch their new ARIS 9 Business Process Platform. bQuind (Kevin Biront and myself) visited Software AG at the CeBit in Hannover to meet with productmanagement and to see the new product at first hand.

We were impressed by the booth of Software AG ( showing the new and fresh lay-out of the company.

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Four forces

ARIS 9 is developed around the so called four forces. No they are not talking about the forces of nature but instead they talk about the ‘buzzwords’: Mobile, Social, Cloud, BigData.

Gartner talks about ‘the Nexes of forces’.

For ARIS this means a hole new architecture and new principles. ImageThe developers have focussed on an environment that can be used or published on mobile devices, that can be hosted in a cloud environment (private, on-premise or public), that can be entered by multiple users that collaborate in the creation of process models or requirement overviews and that is able to analyse big amounts of (process) data.

In order to meet all the demands regarding the four forces Software AG came up with separate but integrated products: ARIS modeling environments and ARIS Connect. The first comes in a ‘normal’ version and a version for SAP just as the current ARIS 7.2 does.However there will be no differentiationbetween Business Modeler and Business Architect clients.


We saw the ARIS client for SAP and for WebMethods. The client for Oracle will (so we were told) no longer be available. One of the first improvements to mention is the fact that ARIS 9 is supported by only one client. While installing your client, you will be asked to select the topics you need. Curious  is that you can also select topics that need different licences. I guess commercially for Software AG a good thing but for most support officers not desirable.

In ARIS 9 you will get the possibility to choose from four generic profiles (working environments) that determine the complexity of the client and the functions.

ImageYou can sign-on once to all acquired ARIS systems. You will need only one management console and document storage system to manage your entire ARIS environment. This is a big benefit for ARIS maintenance and for support officers. Besides this the meta model of your ARIS environment is open for customized configuration which also is a big benefit compared to the current environment where configuration of your meta data model is almost as hard as rocket science. The identity management is done in one storage device so you don’t need to go through all systems in order to maintain your user data and user rights. And a new feature I am specially keen on is the new wizards that help you define and manage specific data framework models such as ArchiMate, TOGAF™ or PRIME with framework specific enhancements.


Also the search functionality (Rocket search) has much improved. When you enter data into the search field the search will start immediately to show names in line with the entered field. You can search using the selections: all, groups, models or objects this way. In the selections you can select types model types, Object type or symbol types in order to narrow down the findings. If you are working in a project and you want to select models or groups easily you can create favourite groups or models and put them in an easy to access list. You can also easily select models that were last used, much like the ‘open recent’ functions we already know from Apple and Microsoft.

User interfaceImage

I am pleasantly surprised by the newly designed user interface and the usability. Both for users and for maintenance administrators its much easier to find your way. The groups are neatly presented and the tabs make it more easy to find functions in ARIS.

ImageNew Object design

There is also a hole new set of object shapes that can be used. Personally I am not convinced this will be an advantage over the current set of objects but I can imagine that new users find them more appealing.


A big improvement is the fact that ARIS is fully capable of using BPMN as standard notation over EPC. But also it is possible touse EPC and BPMN simultaneously and integrated. This gives the possibility to change EPC and find the mutual BPMN model also changed in the same way. In case there are multiple stakeholders or target groups that are customed to either EPC or BPMN 2.0 there won’t be a problem to use both and to publish both notations. Or you could transform EPC models into BPMN. The new integration gives you also the possibility to synchronise BPMN 2.0 models with SAP Solution Manager.

SAP Integration

Also in regards to SAP Integration ARIS 9 has some new features and functionalities for process-driven SAP management and projects. It’s, for example, much easier to upload any stored and linked document from ARIS to SSM. The link between SSM and the ARIS document remains so any change of the document or new release will be tracked and maintained. A big feature is that different project data can be maintained and managed from a central maintenance client creating much better project management before an SSM  synchronisation is conducted.

In the ARIS 7.2 Business Architect for SAP the Test designer was already integrated. However in the test designer it was not possible to manage cross-model loops. Now this is much enhanced and now you can select VACD based objects in your test-paths.

During our ‘guided tour’ through ARIS 9 we saw user data being maintained, a group being created, a model be updated and stored and a synchronisation with SAP Solution Manager (SSM) being prepared. Unfortunately it was not possible to actually run the synch but we got a good overview.


Software AG productmanagement also showed us the integration of ARIS 9 with WebMethods 9 and the possibility to synchronize process models with WebMethods. Since this can be done in a split-screen showing it WYSIWYG this is much more easy that the
ARIS-SSM synchronisation. Let’s hope the SAP synch will also develop towards the same integration functions.


Sofware AG did a great job in designing the new ARIS 9 interface. The new patented symbols for visualisation of processes provide clarity and simplicity, however when you are used to the old objects, I’m not sure you’ll use them straight away. The design however has the potential to make ARIS projects even more efficient. Its a big step forward. 

With ARIS Connect you are capable of introducing social collaboration for process design, modeling and improvement on a corporate, department or project level. ARIS Connect is based on HTML5-based technology enabling access by mobile devices. ARIS 9 can be run on a public, private or hybrid cloud.

Currently unfortunately Software AG did not give any statement in regards to licence structure and pricing of ARIS9.

We asked productmanagement for a more enhanced product overview at Software AG labs so we can see a real live ARIS for SAP synchronisation and also a migration from 6.x or 7.x towards 9. We hope to be able to give you more insights. Please also keep track on our website


ARIS 9 for best-in-class SAP Solutions slides by Software AG

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” title=”ARIS 9 for best-in-class SAP Solutions slides by Software AG”>ARIS 9 for best-in-class SAP Solutions slides by Software AG

These slides give a good first overview of Process-Driven SAP Management for the entire SAP Life-cycle.

bQuind BV ( created an unique methodology that will cover all needed aspects such as:

  1. Scheduling & planning,
  2. Roadmap
  3. Business case(s)
  4. stakeholder management,
  5. implementation af ARIS,
  6. convention manual,
  7. structure, filters, semantic checks
  8. user-management
  9. IDM integration
  10. Reporting
  11. technical and functional documentation,
  12. training,
  13. integration with SAP Solution Manager
  14. synchronisation
  15. projectmanagement 

We have created a 4-hour overview session on ARIS 9 for SAP. This session will either be held open at our office in Naarden, The Netherlands or in-company. Several cases and references will give you a quick-start. As a consecutive session we can help you to create a clear roadmap for implementation/migration to ARIS 9.

For more information or contact me directly.

BPM Communication (Part 1) – Description of the process area

Recently I wrote a blog on BPM communications describing a case showing how and why communications is important in a BPM project and how to deal with this topic. This is the first part (of 4):

  1. Description of the process area
  2. BPM Communications in B-Air Airline Company
  3. BPM Communications strategy and plan
  4. New developments and innovations

One of the main drivers for BPM is to create operational excellence and agility in your process environment. Nowadays processes that are effective and governable, that lack differentiation in its outcome and that are adaptive, changeable and manageable are the main driver for success. First step in order to reach operational excellence and agility in your processes is to scope, design and describe the to-be situation and to determine added-value from your process organization. While doing so the target audience, people that have a stake in the process, has to be taken as a starting point. Proper communications management takes care of all people with their stakes, roles, responsibilities and requirements in the BPM project but also in the targeted process and in its execution and management.

 The short description of Communications Management given in the BPM Framework by IDS-Scheer ( is:

‘The integration of BPM user-roles within the SAP/ARIS business process portal assures right information at the right time’.


Figure 1: real time, role based process data


In order to deliver the right information at the right time it is important to, not just, integrate user roles, but even more to build your BPM initiative from a user-centered approach.

This means that in the definition stage of your initiative (project or journey) you have to start with the definition of requirements coming from the diversity of roles in the target audience.

Because communication is a key element for the success of BPM vendors such as SAP and Software AG provide suitable solutions.

B-Air a BPM Communications case

Starting 2010 a small airline company called B-Air wants to start an eHRM project. B-Air has 1200 employees of which 800 are pilots and cabin crew. B-Air flies to 26 countries around the world. Their current HR processes are merely covered with SAP HCM. The HR department consists of 150 people that conduct HR processes such as:

  • Recruitment,
  • Replacement,
  • Flexible benefits,
  • Evaluations,
  • Job advices,
  • Etc.

The target of B-Air is to become the best employer in the business by creating an innovative and open business culture. One of the ways to deploy this strategy is by offering all sorts of online services. For HR this means creating an HR process portal that will cover the majority of HR tasks on a role based manner. Employees will have their personal self-service environment they can access at any time, from any place. In order to create this self-service HR portal, B-Air needs to describe their processes first and determine how to translate their process model in actual self-services.

In the next part we will look at the BPM communications case for B-Air.